Privacy Policy : Trek Tide Travels

Privacy Policy

Trek Tide Travels
1st Floor, Sheikh Complex, Hafiz Bagh, Srinagar, Jammu & Kashmir – 190020
Email: info@trektidetravels.in
Phone: +91 7051540606, 9149618619

1. Introduction

Trek Tide Travels values the privacy of its customers and is committed to protecting personal information shared with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our travel and tourism services.

By using our services, website, social media platforms, or contacting us directly, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

Full name
Phone number
Email address
Residential address
Emergency contact details

Travel Information

Travel preferences
Booking details
Hotel and transport preferences
Special requests related to your Tour

Payment Information

Payment transaction details
Billing information

Note: Trek Tide Travels does not store sensitive banking information such as debit/credit card PINs or passwords.

3. How We Use Your Information

To process bookings and reservations
To arrange hotels, transport, permits, and tour services
To communicate updates regarding your trip
To provide customer support
To improve our services and customer experience
To comply with legal and regulatory requirements
To send promotional offers or travel updates (only where permitted)

4. Sharing of Information

Hotels and accommodation providers
Transport operators and drivers
Government authorities for permits or verification
Trusted business partners involved in travel operations

We do not sell, rent, or trade customer personal information to unauthorized third parties.

5. Data Security

We implement reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, while we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Cookies & Website Usage

If Trek Tide Travels operates a website, cookies or similar technologies may be used to improve website performance and user experience.

Users may disable cookies through their browser settings, although some website features may not function properly.

7. Retention of Information

Customer information may be retained for as long as necessary for operational, legal, accounting, or security purposes.

8. Customer Rights

Customers may request:

Access to their personal information
Correction of inaccurate information
Deletion of personal information where legally permissible
Withdrawal from promotional communications

Requests may be submitted through the contact information provided below.

9. Third-Party Services

Our services may involve third-party providers such as hotels, transport operators, or payment gateways. Trek Tide Travels is not responsible for the privacy practices of third-party websites or services.

10. Children’s Privacy

Trek Tide Travels does not knowingly collect personal information from children without parental or guardian consent.

11. Changes to This Privacy Policy

Trek Tide Travels reserves the right to update or modify this Privacy Policy at any time. Updated versions will become effective once published or communicated.

12. Contact Information

For any questions regarding this Privacy Policy or your personal information, please contact: